Shipments and returns

Once we received your order, it takes 1-3 business days for production, and the shipping time take about 7-12 business days for shipment arrival, including USA, Canada, European countries and other countries take 25 business days . That means, from the date you order, you can expect the shipment arrival within 8-15 business days. If you still don't get the shipment after 15 business days, please allow it extra several days, sometimes, shipping delays may be incurred due to increased security processing with international customs. utilizes well known, outside national & international shipping carriers. All shipping times are within the control of the outside carrier and therefore are not guaranteed by We do not currently offer overnight shipping on a local or worldwide basis. Shipping is available to all countries. is not responsible for any VAT, Duty Charges or Brokerage Fees at time of delivery. Please check with your local laws and regulations as we are unable to advise you on these. will provide a Return Authorization number and return address once a valid claim regarding defective product is submitted to This claim must be submitted within 5 business days of the products receipt by the customer and must be received by within 30 days of the products receipt by the customer. When requesting a Return Authorization number, the following information is required: Detailed reason for return? Has product been washed or worn? Is the product potentially wearable/usable or a complete loss to you? The email must contain the customers order number in the subject line. customer service teams will reply within 24-48 hours with either further questions or with an Return Authorization number and a return shipping address. All returns must be clearly marked with this number.

Once the product is returned to via standard, tracked USPS mail ( is not responsible for lost returns that are not tracked), Quality Control team will inspect the product to determine if it is defective or not. "Defective" is defined as a material manufacturers flaw in the product itself or a material error in the imprinting or embroidering of the product. Slight variations in color, design, product size, design size or product "look" are not considered defects. A 15% re-stocking fee and return shipping charges will be charged for merchandise returned that is deemed either not damaged or if the damage is determined not to be the fault of


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